REFUND POLICY

We want our customers to be satisfied with their purchase from Vanora Womenswear.

Returns

Customers may request a return within 30 days of receiving their order, provided the product meets the requirements below.

Returned products must be:

• Unworn and unused.
• Unwashed.
• In original condition.
• Free from damage, stains, odors, or alterations.
• Returned with original tags and packaging where applicable.

How to Request a Return

Please contact us at support@vanorawomenswear.com before sending any product back.

Please provide your order number and explain the reason for your return.

Do not send a product back without contacting us first.

Refunds

Once we receive and inspect the returned product, we will notify you whether your return has been approved.

If approved, the refund will be issued to the original payment method.

Please allow additional time for your bank or payment provider to process and display the refund.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

We may request photographs or additional information to verify the issue and determine the appropriate resolution.

Warranty

Our products are sourced from reliable suppliers, and applicable products are supported by our warranty commitment.

Warranty coverage applies to qualifying product defects and does not cover damage caused by misuse, improper care, accidents, normal wear and tear, or unauthorized alterations.